Wipro BPO is hiring FRESHERS for Technical Support / Helpdesk International Voice profile
International Voice Technical & Customer Support Associate required with the following skill set:
Opening in Associate Level ONLY & for Voice process
Excellent Spoken English skills is a MUST
Sound Technical Skills – Windows OS, MS Office, Knowledge of computer hardware, network and Internet services
Problem Solving and Analytical Skills
Ability to analyze and solve customer queries over the phone ( INBOUND, NO SALES )
Lucrative Salary & Incentives ( Rs. 9,000 – 15,000 Take Home + Performance Incentives + Free Pick & Drop with Security etc. )
5 days/week ( 2 Week Offs )
Free Pick-Up & Drop facility provided with Security Guard (As Per Company Policy)
Provident Fund, Gratuity, Mediclaim, Life Insurance etc. provided
QUALIFICATION CRITERIA
Location : Kolkata
Experience : 0 to 3 yrs
Education : (UG – B.Sc – Any Specialization, B.Com – Commerce, B.A – Any Specialization, B.B.A – Management, BCA – Computers, B.Tech/B.E. – Computers, Electrical, Electronics/Telecommunication, Instrumentation, Diploma – Computers, Electrical, Electronics/Telecommunication, Any Graduate – Any Specialization) AND (PG – Post Graduation Not Required) AND ( Doctorate – Doctorate Not Required)
JOB DESCRIPTION / DESIRED CANDIDATE PROFILE
Fresher / Experienced Candidates
Undergraduates & Graduates in any stream
18-45 years of age
B.E. & BTech (ONLY CS, Electronic, Electrical & Instrumentation) candidates are eligible
MTech, MBA & MCA (or equivalent) NOT eligible
Excellent Spoken English skills is a MUST
Candidates should not be part of any Regular Academic course.
Willing to work in Night Shifts (Rotational shifts)
Free Pick-Up & Drop facility provided with Security Guard (As Per Company Policy)
Ready to work in either Technical & Non-Technical VOICE process
COMPANY PROFILE
There are career opportunities available to suit each and every individual – opportunities exist across diverse business and service lines ranging from Banking & Capital Markets, Insurance, Travel & Hospitality, Retail & Consumer Products, Energy and Utility, Technology, Manufacturing, Telecom & Healthcare sectors. We have built deep expertise in Processes like Finance & Accounting, Procurement, Marketing, Legal, HR Services, Tech Support, Customer Services and Analytics.
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