'BE/ Btech Freshers Tech Suppport Engineer job for Qsource Global Consulting Private Limited in Bangalore'

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Job Description

Desired Skills & Experience
Job Description :

Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.

Locations
Bangalore

Experience
0 – 0 years

Keywords / Skills
BPO, TSR, TSE, Technical Support, ITES, Fresher, Freshers, technical support, TSE, BPO, Voice, IT servicedesk, Helpdesk, ServiceDesk,

Education
B.E/B.Tech

Function
• Customer Service/ Call Centre/ BPO
• IT

Role
• Fresher
• Technical Support Executive ( voice)

Industry
• ITES/BPO
• IT/ Computers – Hardware

Company Name
Qsource Global Consulting Private Limited.

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