'Ingram Micro Hiring Fresher's as Associate Customer Support'

Company Profile :

  Ingram Micro Inc., a Fortune 100 company, is the world's largest wholesale technology distributor and a global leader in IT supply-chain, mobile device lifecycle services and logistics solutions. We distribute and market a large variety of technology and mobility products from leading companies, such as Acer, Apple, Cisco, Hewlett-Packard ("HP"), IBM, Lenovo, Microsoft, Samsung and many others.
Website : www.ingrammicro.com

Experience: Freshers

Location: Chennai

Qualification: Any Graduate

Job Description:
* Manage front counter end customer interface, partner interaction for warranty, RMA case handling, back-office documentation; front office documentation, buffer stock responsibility, case logging, tracking, closure, support sales/partner in Chennai / Pondicherry and up-country.

* Manage All-India Spares addition of new SKU's/ Customer creation for RMA transactions

* Manage Chennai Branch stocks of 1M & BPI (location 19). — timely dispatch of material to branches / vendors, receiving stocks from branches / vendors,

* Manage All-India impulse entry of RMA branches IRST and its reco


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