1) The candidates should have knowledge about marketing with good decision making ability.
2) Make calls from the database to generate leads.
3) Communicating courteously with customers through telephone, email and letter.
4) Handling all inquiries and requests of customers, and resolving the problems swiftly.
5) Send an email to the customers to inform them about the start/end date of subscription, to whom they can contact in case of queries.
6) Maintain a list of frequently asked questions by customers and the accurate responses to be given to them.
7) Keeping accurate records of discussions or correspondence with customers.
8) Follow up on customer interactions.
9) Build a long term relationship with the customers.
10) Obtain feedback about the service, from customers.
Location(s)
Gwalior
Experience
0 to 1 Yr
Functional Area
Sales / BD
Industry
BPO / Call Center
Company
LiveTips Market Research Pvt Ltd.
terms:
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