NCR is hiring FRESHERS for Customer Engineer profile
o College degree or certificate in electronics or computer technology is preferred. Training Acceptable advanced training may consist of:
o One year of College level courses, equivalent military training, or training in electronics or computer technology.
o One year of electronics or computer training at a recognized trade school to include both theory and in- class hands on time.
o A+ Certification Experience Preferred o Job- related experience in electronic or electromechanical devices preferred, but not required
o Previous experience as an electronics bench or rework technician Key Areas of Responsibility Customer Relations/ Customer Satisfaction
o Build working relationships with customers and develop informal communication channels with customer account at the local level ( ie Branch, Store or office) .
o Responsible for ownership of all customer issues/ needs that are voiced or observed and acts appropriately.
o Understands and performs the various customer Service Level Agreement ( SLA) requirements and elevates or escalates issues when appropriate, and/ or according to established procedures.
o Communicates to all levels – Service/ Installation Coordinator/ Customer/ Control Tower, throughout the entire service activity.
QUALIFICATION CRITERIA
Location : Hyderabad / Secunderabad, Delhi
Experience : 0 – 2 Years
Education: UG – Diploma – Computers
PG – PG Diploma – Computers
DOCTORATE – Any Doctorate – Any Specialization, Doctorate Not Required
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JOB DESCRIPTION / DESIRED CANDIDATE PROFILE
12th + Diploma in Computers/ 10th + 3 years Diploma
COMPANY PROFILE
NCR revolutionized business transactions bringing the Cash Register to international prominence and opening one of the worlds first sales schools. Today, NCR celebrates more than 125 years of business and continues to be the face of innovation, bringing to market state-of-the-art solutions that make headlines and constantly push the boundaries of technology
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