Candidate should have relevant technical experience in BSS area.
Should have good knowledge & understanding of GSM/WCDMA.
Good Knowledge & Understanding of SUN Solaris/Linux/UNIX (Certification preferred).
Good Knowledge of Storage Technolgy.
Should have good knowledge & understanding of Support Processes.
Good Knowledge & Skills on System Administration of BSS.
Preferably hands-on experience of Integration & Commissioning of BSS.
Candidate having Ericsson nodes (AIR, MINSAT, VS, EMM, EMA, CRS and CS-NMT) experience will be preferred.
Should be customer oriented with high quality approach.
Should work well under time constraints and be able to stand stress.
Should have good oral & written communication skills with fluent command over English.
Should actively contribute to improvements and changes.
Highly analytical, attention to details with good negotiation skills.
Actively contributes to the overall team performance with ability to take joint responsibility with the team for the team’s results.
Open minded, positive, flexible and willing to work effectively either independently or in team as required.
Availability for on-call work schedule, night work, shifts work.
Willing to be flexible in terms of accepting tasks, e.g. at any phase of a project, at short notice, etc.
Quickly learns and applies new skills and techniques.
Availability for participation in abroad projects.
Performing installation, configuration of CS4 & CS5 Nodes, mainly CCN and EMM.
Integration of Core Network Nodes with BSS/Mediation.
End to end troubleshooting for the issues related to BSS Platform, Fault Management, User Management, Software/Hardware Management and BSS nodes (AIR, MINSAT, VS, EMM, EMA, CRS and CS-NMT).
Perform release upgrades on BSS nodes and roll-out.
Trouble Ticket/Change Request handling as per SLA/WLA.
Customer Service Requests (CSR) handling (Analysis, Troubleshooting, and Corrective Maintenance) for the complex faults.
To handle emergencies and on-call support.
Solution Management for Customized Business Object – Templates/Reports.
Co-ordination with Design Unit – BSS.
Coordination with GTEC site for physical Hardware Support.
Deliver services within site engineering, integration and/or configuration and/or support of products and networks in accordance with clearly defined specification in the customer contract.
Identify and isolate malfunctioning systems/nodes and if possible apply resolving processes.
Plan and design networks within a given framework and in accordance to contract specification.
Participate in network/node optimization.
Conduct limited customised integration of products/networks, including 3rd party products.
Carry out appropriate site design and layout, after a site has been approved.
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