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17 Aug 2013

'Helpdesk Opportunity job for2COMS Consulting Private Limited in Bangalore'



JOB DESCRIPTION:

Technical support representative.
Troubleshooting experience on windows/hardware (Laptop/Desktop) / application.
Mode of resolution- via Voice call along with e-mail and chat support.

Mandatory Skills

Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
Browser Support – Internet Explorer.
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Strong computer skills required.

Locations
Bangalore

Experience
0 – 2 years

Keywords / Skills
Troubleshooting, Networking, Technical Support, Customer Support, International Voice process

Function
• Customer Service/ Call Centre/ BPO
• IT

Role
• Fresher
• Technical Support Executive ( voice)
• Technical Support Representative (Non- voice)
• Customer Service Executive (Voice)

Industry
• ITES/BPO
• IT/ Computers – Software
• Consultancy

About Company

2COMS consulting Private Ltd. started operations in 1999 as a recruitment and staffing solutions company and since then has been successful in placing 5000+ candidates in the top IT and ITES companies.

2COMS has come a long way in a short time span of 6 years, expanding its business from Calcutta to other hubs and increasing its network ever since. At present, 2Coms has offices in Calcutta, Pune, Hyderabad, Siliguri, Guwhati, Jamshedpur and Bhubaneshwar propelled by a team of 60 trained consultants having the right combination of expertise and passion for achieving results making them deliver their best and achieving managerial excellence.

















































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