Technical support representative.
Troubleshooting experience on windows/hardware (Laptop/Desktop) / application.
Mode of resolution- via Voice call along with e-mail and chat support.
Mandatory Skills
Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
Browser Support – Internet Explorer.
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Strong computer skills required.
Locations
Bangalore
Experience
0 – 2 years
Keywords / Skills
Troubleshooting, Networking, Technical Support, Customer Support, International Voice process
Function
• Customer Service/ Call Centre/ BPO
• IT
Role
• Fresher
• Technical Support Executive ( voice)
• Technical Support Representative (Non- voice)
• Customer Service Executive (Voice)
Industry
• ITES/BPO
• IT/ Computers – Software
• Consultancy
About Company
2COMS consulting Private Ltd. started operations in 1999 as a recruitment and staffing solutions company and since then has been successful in placing 5000+ candidates in the top IT and ITES companies.
2COMS has come a long way in a short time span of 6 years, expanding its business from Calcutta to other hubs and increasing its network ever since. At present, 2Coms has offices in Calcutta, Pune, Hyderabad, Siliguri, Guwhati, Jamshedpur and Bhubaneshwar propelled by a team of 60 trained consultants having the right combination of expertise and passion for achieving results making them deliver their best and achieving managerial excellence.
You may view the latest post at
http://placementmantra.in/helpdesk-opportunity-job-for2coms-consulting-private-limited-in-bangalore.html
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