'MphasiS Limited Job Opening for Wintel and Vmware in Bengaluru/Bangalore'

MphasiS Limited  Job Opening for Wintel and Vmware  in Bengaluru/Bangalore

Job Description  :

Work in shifts 16 x 5, typically rotating weekly
Use monitoring tools such as HP SIM, Microsoft MOM, Nagios and other tools to review alerts about the infrastructure and take corrective actions
Remotely connect to servers, applications, network devices to troubleshoot faults or handle incidents
Use ticket tracking software to record all work activity, timesheet etc, following defined processes based on ITIL methodology
Communicate via phone and/or Email, follow up with global teams in Europe, America, Asia & Japan and resolve incidents
Troubleshoot every case and check the opportunity to restore the service or give an acceptable workaround in order to meet the immediate business needs
Read knowledgebase articles or vendor documentation to be up to date on the current technologies used within the infrastructure. Should be able to read documentation or procedures and take action based on defined steps
If the incident or ticket cannot be solved immediately, follow escalation procedure and assign the tickets to the appropriate teams and coordinate for resolution
Handle calls from Server and application support teams and provide accurate information for quick restoration of service
Ensure timely creation of necessary reports or documentation related to the job or update the knowledge base.
Take up activities, use lab infrastructure for self study and improvement, present to other team members
Be a good team player and handle pressures of operations job

Desired Candidate Profile :

Experience: 8 to 13 yrs

Salary: INR 8,00,000 – 14,00,000 P.A

Industry:IT-Hardware & Networking

Functional Area:IT Software – Systems, EDP, MIS

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:System Administrator

Keyskills:wintel and vmwarewindows and vmware

Education: UG – Any Graduate – Any Specialization, Graduation Not Required 
PG – Any Postgraduate – Any Specialization, Post Graduation Not Required 
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required

Company Profile :

MphasiS Limited 
Grow and Win with MphasiS MphasiS consistently delivers Applications services, Infrastructure services, and Business Process Outsourcing (BPO) services globally through a combination of technology knowhow, domain and process expertise. We are over 40,000 professionals servicing clients across Banking & Capital Markets, Insurance, Manufacturing, Communications, Media & Entertainment, Healthcare & Life Sciences, Transportation & Logistics, Retail & Consumer Packaged goods, Energy & Utilities, and to Governments around the world. Our Differentiators  A company driven by ethics and strong values Transparent working environment, flat, non-hierarchical structure and open door policy that promotes free flow of ideas, opinions, information and expertise  Provides a plethora of equal growth opportunities to all Mphasians  Fair recognition for performance and hard work  Conducive work place with easy accessibility for those with special needs  Building a better tomorrow by grooming our current leaders for the next level of leadership . Attract and retain individuals exhibiting talent in every possible perspective.

Apply Here

Recruiter Name:Sudha Nair

Contact Company: MphasiS Limited

Address: Bagmane Lake View Parin Bagmane Tech Park CV Raman Nagar 
BANGALORE,Karnataka,India


Telephone:91-80-40040000

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