Prasad Innovations: 'Hyd - GE Capital

7 Oct 2013

'Hyd - GE Capital - Walkin 7 & 8'

Direct Walk-ins Mon & Tues for Non-voice Process @ 2pm-7pm for Fresher

by GE Capital RF in Hyderabad / Secunderabad

Walkin Interview from 7th October to 8th October from 2 PM

Semi Voice or Non Voice Process.
Key Responsibility Areas:
Receive and respond to inquiries from both internal and external customers
Research to determine appropriate resolution steps as per SOP/ policies/parameters using GE systems
Maintain customer records in accordance with policies and procedures.
Maintains an effective follow-up process to ensure the completion of commitments to customers
Provide Customer with product and service information
Follow-up on customer inquiries and resolve
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.

Qualifications/Requirements:
Excellent communication skills is a mandate
Should be 10+2/Graduates
0 to 12 months of customer service experience in any industry
B.Tech and MCA graduates are not eligible
Desired candidates: Freshers, Immediate Joinees.
Desired Characteristics:
Prior experience in back office operations
Should be Customer Service Centric
Excellent English comprehension Skills
Working knowledge of Computers
Professional etiquettes and ability to work with a Team
Should be willing to in shifts (Standard shift 08:00 am to 10:00 pm IST)
Should be open to Change
Minimum of 18 years of age

Hiring Process:
Reading Comprehension Assessment Test
Typing Test
Personal Interview
Voice & Accent Round
HR Round
Opts Round

Date: Monday & Tuesday
Timings: 2pm to 7pm

Venue details:
GE Global Servicing,
I Labs, Hyderabad Technology Centre,
Plot no 18, Software Unit Layout,
Opp: Inorbit mall, Hitech City,
Madhapur, Hyderabad- 500081.

Contact -Dora/ Rozina

Address:
I-Labs Building
Near Hitech City, Madhapur.
Opposite Inorbit Mall.
Hyderabad

Please make sure you carry a valid ID proof to be allowed entrance into the premises.