Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals
Troubleshoot Network connectivity (LAN) issues
Escalate the problem to the Technical Specialist & to Regional / National Team Lead(s) if not resolved
Installation of desktop and hardware like CD-ROM, soundcards, etc
Operating Systems (OS) installation / re-installation, upgrades and patches for desktops
Software installations such as MS-Office, Acrobat Reader, mail client etc
Installation of anti-virus on desktops and remove Virus
Awareness & acceptence for Best Practise roll out.
Desktop Installation, Movement, Assign & Change
Installation of anti-virus on desktops and remove Virus
Configuration of Print devices (network and local) on desktops
Desktop Configuration – Network, mail client, internet etc
Co-ordinate with vendors for support
Job Summary
Company Name
Information Technology Management India Private Limited
Locations
Mumbai, Mumbai City, Navi Mumbai, Thane
Nationality
India
Experience
0 – 2 years
Keywords / Skills
trouble shooting,lan,wan
Education
B.A, B.B.A, BCA, B.Com, B.Sc, Diploma
Function
IT
Role
Other Roles – desktop support engineer
Industry
• IT/ Computers – Hardware
• Any
Salary
0.10 – 0.90 lacs
Posted On
5th Oct 2013
Job Ref code
About Company
ITM provides innovative and flexible technology solutions for diverse industry sectors. We add precision and speed have with our ability to assess domains and our expertise in the recruitment process.
ITM assigns a specialists at the client's office to supervise the screening procedure.
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