Any Degree -Sun Life Financial hiring Junior Process Associate
QUALIFICATION CRITERIA
LOCATION : Gurgaon
QUALIFICATION : Any Degree
EXPERIENCE : 0-6 Months
JOB DESCRIPTION / DESIRED CANDIDATE PROFILE
Processes customer requests in a timely and accurate manner
Meets established quality control measures
Meets individual productivity requirements
Communicates with customers through written and oral correspondence
Provides follow up on requests that cannot be immediately resolved
Builds relationships with staff from other departments to ensure queries are responded to in a timely manner
Escalates issues to management when needed
Works with management to set daily priorities to ensure prompt and efficient service
Meets established quality control measures
Meets individual productivity requirements
Communicates with customers through written and oral correspondence
Provides follow up on requests that cannot be immediately resolved
Builds relationships with staff from other departments to ensure queries are responded to in a timely manner
Escalates issues to management when needed
Works with management to set daily priorities to ensure prompt and efficient service
COMPANY PROFILE
Sun Life is a leading international provider of protection and wealth accumulation products and services to individual and corporate customers. With offices in 24 countries serving millions of customers, we help people achieve financial peace of mind by providing sound financial solutions throughout their lifetimes.The company was founded in 1865 and is headquartered in Toronto, Canada. Sun Life Financial Inc. is a public company and trades on the Toronto, New York and Philippine stock exchanges under ticker symbol SLF.
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